What operating systems do your tools manage?
  • Windows NT 4 Workstation
  • Windows NT 4 Server
  • Windows 2000 Professional
  • Windows 2000 Standard Server
  • Windows 2000 Advanced Server
  • Windows 2000 Data Center Server
  • Windows XP Professional
  • Windows XP Professional x64
  • Windows Server 2003 Web Edition
  • Windows Server 2003 Standard Edition
  • Windows Server 2003 Standard Edition x64
  • Windows Server 2003 Enterprise Edition
  • Windows Server 2003 Enterprise Edition x64
  • Windows Server 2003 Datacenter Edition
  • Windows Server 2003 Datacenter Edition x64
  • Windows Vista Business
  • Windows Vista Business x64
  • Windows Vista Ultimate
  • Windows Vista Ultimate x64
  • Windows Server 2008 Standard Edition
  • Windows Server 2008 Standard Edition x64
  • Windows Server 2008 Enterprise Edition
  • Windows Server 2008 Enterprise Edition x64
  • Windows Server 2008 Datacenter Edition
  • Windows Server 2008 Datacenter Edition x64

Quick answer: any Windows NT based operating system from Windows NT4 through Server 2008 including x64 versions.

RPM and Roulette can also manage these non-Windows operating systems:
  • Linux
  • Unix
  • Solaris
  • HPUX
  • AIX
  • VMWare ESX server (excluding version 3i)
  • Other Linux/UNIX Variants

Quick answer: any Linux or UNIX variant that allows an SSH session.

Extended answer: any Linux or UNIX variant that allows an SSH session, though customization of our tool may be required to support their particular installation if they have customized the logon or password change process from the default installation. This customization is provided at no extra cost.

RPM and Roulette can also manage user account passwords these platforms:
  • SQL
  • Cisco IOS based devices
  • Oracle (coming)
  • MySQL (coming)
  • Other (coming, via SDK)

What operating systems do your tools require to be run from?
  • Windows NT 4 Workstation
  • Windows NT 4 Server
  • Windows 2000 Professional
  • Windows 2000 Standard Server
  • Windows 2000 Advanced Server
  • Windows 2000 Data Center Server
  • Windows XP Professional
  • Windows XP Professional x64
  • Windows Server 2003 Web Edition
  • Windows Server 2003 Standard Edition
  • Windows Server 2003 Standard Edition x64*
  • Windows Server 2003 Enterprise Edition
  • Windows Server 2003 Enterprise Edition x64*
  • Windows Server 2003 Datacenter Edition
  • Windows Server 2003 Datacenter Edition x64*
  • Windows Vista Business
  • Windows Vista Business x64*
  • Windows Vista Ultimate
  • Windows Vista Ultimate x64*
  • Windows Server 2008 Standard Edition
  • Windows Server 2008 Standard Edition x64*
  • Windows Server 2008 Enterprise Edition
  • Windows Server 2008 Enterprise Edition x64*
  • Windows Server 2008 Datacenter Edition
  • Windows Server 2008 Datacenter Edition x64*

Quick answer: any Windows NT based operating system from Windows NT4 through Server 2008 including x64 versions.

*Tools which are web based at present do not work on x64 versions of the operating systems. In the case of PRC, Web Reporting, RPM and Roulette, the Win32 and database components can be run on x64 systems but the websites will need to be run from 32bit variants of the operating systems.

Can your products run from a virtual system? YES

Can your products manage virtual systems? YES

Do I just need to license the virtual server or all of the virtual systems? All of the virtual systems.

Can your products manage systems in a cluster? YES, though they cannot manage the cluster itself at this time.

For clustered systems, do I need to license the individual systems, or can I just license the cluster? You must license the individual systems.

Do your products work in a Terminal services environment? YES

Do your products work in a Citrix environment? YES

What web servers do your web products require?
  • IIS 5 with support for Active Server Pages enabled
  • IIS 6 with support for Active Server Pages enabled

Do your products require a database to work?

The following products require a database to work:
  • User Manager Pro (Reporting, scheduled reports, web reporting, PRC uses its own access database)
  • Random Password Manager
  • Roulette
  • Account Reset Console

The following products recommend a database:
  • Service Account Manager
  • Task Scheduler Pro – can use its own access database

What databases will your products work with?
  • MSDE 2000 (Free from Microsoft)
  • SQL Express (Free from Microsoft)
  • SQL 2000
  • SQL 2005 (recommended)
  • Oracle (coming for RPM and Roulette)
What ports do your products require?
  • 7 – if using Wake On Lan (WOL)
  • 25 – SMTP for email alerts (optional)
  • 135 – scheduled tasks in UMP and TSP; WMI in UMP reporting; automated web install for RPM, Roulette
  • 137*
  • 138*
  • 139*
  • *445 is an alternative to 137,138,139
  • 80 – HTTP if SSL not enabled for web products
  • 443 – HTTPS if SSL is enabled for web products
  • Other – HTTP/HTTPS configurable ports if not using defaults of 80 or 443
Do your products require agents? NO

Will your products function if NetBIOS is disabled? Yes. NetBIOS is not a requirement as SMB can provide the required alternatives and your system will default to SMB if NetBIOS is unavailable.

Can you manage machines not in my domain such as an un-trusted domain or workgroup systems? Yes. This will require the use of pass-thru accounts or configuration of “alternate administrators”, though anything requiring the use of DCOM such as scheduled tasks and WMI will not be able to function with “alternate administrators”.

What rights do your tools require to run? Administrative rights