I can't see the machines I just added to my group

[Joe]

I can't see the machines I just added to my group.

Rev: 1.1
Date: 10/29/2008

Problem

You have just added your target machines to your systems list group in the Win32 app but they aren’t visible in the group.

Cause

Enterprise / Random Password Manager defaults to the ‘Accounts View’ following initial installation of the tool. It also has no machine or account information yet.

Resolution

Switch to the ‘Systems View’ and initiate system information retrieval.

Select VIEW | SYSTEMS VIEW from the drop down lists on the top left portion of the Win32 app. In the systems view, you will now see your list of systems. Depress the F5 key to initiate system information retrieval for the machines contained in your newly populated group. You may also select SYSTEMS LIST | REFRESH SYSTEM AND ACCOUNT INFORMATION.

Applies To:
Random Password Manager (RPM)
Enterprise Random Password Manager (ERPM)