File Vault Displays 404.0 Error When Checking Out a File

Revision 1.2
Date: 03/16/2009

Problem

When you install Random Password Manager or Enterprise Random Password Manager on a Windows 2008 system and enable the file vault you receive a 404.0 error when attempting to open a file.



Cause

IIS 7 Configuration settings set the incorrect error handling for the file vault to function. Microsoft does not provide a way to problematically set this option.

Resolution

A few additional settings need to be made in IIS7.
  1. In IIS 7, expend your website, then expand 'FileVault'.
  2. In the 'FileVault' settings area open 'Error Pages'.
  3. Click "Edit Feature Settings" on the right panel and set the error responses action to custom error pages
  4. Click OK



Applies To:
Random Password Manager (RPM)
Enterprise Random Password Manager (ERPM)