File Vault Displays 500.19 Error When Checking Out a File

[Chris]

File Vault Displays 500.19 Error When Checking Out a File

Revision 1.2
Date: 03/16/2009

Problem

When you install Random Password Manager or Enterprise Random Password Manager on a Windows 2008 system and enable the file vault you receive a 500.19 error when attempting to open a file.



Cause

IIS 7 Configuration settings default to requiring a web.config file for its settings and error handling.

Resolution

A few additional settings need to be made in IIS7.

1. In web files installation directory, typically "c:\inetpub\wwwroot\rpmweb" or "c:\inetpub\wwwroot\pwcweb", create a folder called "FileVault".
2. In the "FileVault" folder create a file called "web.config".
3. Open the web.config file using notepad and copy and paste the text in the code box below.
   

   <?xml version="1.0" encoding="utf-8" ?>
   <configuration>
     <system.web>
   
     </system.web>
   </configuration>

4. Open IIS7 and navigate to: Website{\VirtualDirectory}\FileVault
5. Open error pages
6. Click "Edit Feature Settings" on the right panel and set the error responses action to custom error pages
7. Click OK
   
   
   

Applies To:
Random Password Manager (RPM)
Enterprise Random Password Manager (ERPM)